Returns & Exchanges
At Hyosung, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, we offer a hassle-free 30-day return policy for all unworn garments with original tags attached.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all labels and protective bags are included to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing